Telecom operator AirtelTigo and telemedicine provider BIMA, have reached a milestone of paying 50,000 claims worth GHS22 million to insured families in the country since the launch of AirtelTigo Insurance.
Under this programme, AirtelTigo and BIMA offer AirtelTigo customers with insurance policies underwritten by Allianz Life Ghana and Prudential Life Ghana. For premium payments as little as GHS2 a month, customers of AirtelTigo and their insured relative can claim GHS30 per night at the hospital up to GHS900 a year, or receive up to GHS3,000 life cover.
Commenting on the milestone, BIMA Ghana’s Country Manager Damien Gueroult, said: “We are proud of this milestone because the magnitude of the number demonstrates our commitment to helping families in challenging times. It also rewards our efforts in making the claims process quicker and simpler through the use of WhatsApp to receive documents and mobile money to send pay-outs”.
“AirtelTigo is constantly evolving to meet the changing needs of the consumer. By making insurance accessible through the ubiquitous mobile phone, the hassles involved in paperwork and claims have been reduced or eliminated. The landmark number of 50,000 paid claims has been achieved by the company’s 'customer-first' obsession and its quest to make the customer’s life simple” said the Chief Executive Officer of AirtelTigo, Murthy Chaganti.
For his part, the Deputy Commissioner of the National Insurance Commission, Kofi Andoh, congratulated AirtelTigo, BIMA, Prudential Life and Allianz Life on their work in making insurance more accessible to Ghanaians.
“Insurance penetration in Africa is relatively low, but it is encouraging to see that Ghana has made considerable progress over the last few years. In difficult times, such as the current pandemic, the width of coverage that AirtelTigo Insurance has reached will make a difference in building financial resilience for Ghanaian families, especially those that were traditionally underserved by conventional insurance.”