The FinTech Route and the Intertwined Roles of FinTech and Financial Inclusion in Ghana
In recent years, Ghana has witnessed a transformative shift in its financial landscape, driven by the rapid evolution of financial technology (FinTech). As digital innovation reshapes global economies, Ghana stands at the cusp of a financial revolution—one that promises to deepen financial inclusion, empower small businesses, and democratize access to financial services.
Understanding FinTech: A Global and Local Perspective
Globally, the FinTech market was valued at over USD 340 billion in 2024, with projections estimating it will surpass USD 1.1 trillion by 2032, growing at a CAGR of 16.2%. The African fintech market is projected to reach up to \(\$47\) billion by 2028, growing from \(\$10\) billion in 2023, with Ghana's market expected to be valued at \(\$18.6\) billion by 2025, an eight-fold increase from 2020. Africa’s Fintech market – is projected to grow thirteenfold to US$65 billion in 2030 and will have a projected compound annual growth rate (CAGR) of 32%(2).
Africa is witnessing a groundbreaking surge in financial technology (Fintech) innovation, rapidly unlocking a continent brimming with economic potential. Africa’s burgeoning Fintech landscape is a vibrant tapestry woven from various sub-industries, each addressing specific financial needs and challenges. This growth is fueled by innovations in payment processing, peer-to-peer lending, blockchain, AI-driven fraud detection, and cloud-based financial services.
In Ghana, FinTech is not just a buzzword—it is a catalyst for economic expansion. From mobile banking to digital payments, FinTech solutions are bridging the gap between traditional financial institutions and underserved populations. The sector’s agility and tech-driven models are challenging the status quo, offering inclusive, efficient, and scalable alternatives to conventional banking. Ghana's market is identified as one of the fastest-growing, driven by mobile money and regulatory support like the Bank of Ghana's innovation sandbox.
FinTech and Financial Inclusion: A Symbiotic Relationship
Financial inclusion—the ability of individuals and businesses to access affordable financial services—is a cornerstone of Ghana’s development agenda. FinTech plays a pivotal role in this mission by:
Extending services to the unbanked and underbanked through mobile wallets and digital platforms.
Empowering SMEs with algorithmic credit scoring and connected asset financing.
Enhancing financial literacy and enabling micro-investments via intuitive apps.
Driving innovation in insurance, savings, and lending through embedded finance.
With smartphone penetration exceeding 50% and mobile wallets becoming ubiquitous, FinTech is unlocking new pathways for economic participation. Consumers can now access financial products at the point of need—whether through e-commerce platforms, social media, or digital marketplaces.
Regulatory Evolution and Strategic Collaboration
To sustain this momentum, Ghana’s regulatory bodies are adapting swiftly:
Bank of Ghana (BoG) has introduced a Digital Credit Services Directive effective November 1, 2025, formalising digital lending under the Non-Bank Financial Institutions Act.
Ghana Revenue Authority (GRA) is expanding tax policies to cover e-commerce and digital services, including the rollout of Electronic VAT (E-VAT) systems.
Securities and Exchange Commission (SEC) has outlined a framework for digital assets and stablecoins, ensuring clarity and investor protection.
These regulatory strides underscore the need for structured engagement between FinTechs, regulators, and policymakers to foster innovation while safeguarding consumer interests.
Challenges and Opportunities Ahead
Despite its promise, the FinTech sector faces hurdles:
Cybersecurity risks and consumer trust remain critical concerns.
Access to capital and regulatory complexity can stifle growth.
Competition with traditional banks demands strategic partnerships and operational excellence.
However, these challenges present opportunities for collaboration, investment, and innovation. By integrating FinTech into national strategies—such as the National Financial Inclusion Strategy and the cashless policy—Ghana can accelerate its journey toward a digitally inclusive economy.
Key Recommendations for 2025 and Beyond
Expand Financial Inclusion: Prioritise underserved communities and SMEs through digital lending and alternative /intuitive credit scoring.
Enhance Regulatory Collaboration: Foster dialogue between FinTechs, regulators, and financial institutions to evolve supportive frameworks.
Prioritise Cybersecurity and Trust: Invest in robust infrastructure and consumer education to mitigate fraud and build confidence.
Strengthen Embedded Finance: Integrate financial services into everyday platforms to boost accessibility and adoption.
Attract Investment: Showcase market fit, scalability, and data-driven insights to secure funding and drive growth.
Build and maintain customer trust and loyalty to enable fintech adoption and retention.
Develop a clear and harmonised regulatory framework for fintech that balances the objectives of promoting innovation, protecting consumers, and ensuring financial stability. This could include creating sandbox environments, where fintech start-ups can test their products and services under relaxed regulatory conditions, and establishing regional or continental standards and guidelines that facilitate cross-border fintech activities and cooperation.
Invest in and upgrade the digital infrastructure that supports fintech operations and access. This could include expanding the coverage and quality of internet and mobile networks, increasing the availability and affordability of power and cloud services, and enhancing the interoperability and security of payment systems and platforms.
Conclusion
The FinTech route is not merely a technological shift—it is a socio-economic imperative. By harnessing the power of innovation, Ghana can redefine its financial ecosystem, ensuring that every citizen, regardless of location or income, has access to the tools needed to thrive in the digital age.
Written by
Yakubu Issahaku (PhD)
Sector Head, Telecoms, Media & Technology, BCB, Stanbic
Source: Yakubu Issahaku (PhD)
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