GFA adopts 24-Hour IT service model to align with national 24-Hour Economy policy
The Ghana Football Association (GFA) has rolled out a 24-hour operational structure within its Information Technology (IT) Department, becoming the first sports institution in the country to align its internal systems with the government’s 24-Hour Economy policy.
The move is designed to enhance productivity, improve efficiency and ensure uninterrupted service delivery to football stakeholders nationwide through round-the-clock technical support.
Under the leadership of IT Director Francis Adu, the department has transitioned into a shift-based system, with personnel working in structured batches to guarantee continuous operations throughout the day and night. The new structure allows the association to respond swiftly to technical challenges affecting clubs, competitions and digital platforms.
“The 24-hour system has been extremely helpful in enhancing efficiency, responsiveness and overall service delivery to our stakeholders,” Adu said in an interview with GFA Communications.
“We are now able to address technical issues in real time, support match operations seamlessly and ensure that our digital platforms remain fully functional at all times.”
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The IT Department, currently the largest unit within the FA by staff strength, now operates fully 24/7, managing key digital services including player registration, competition management systems, data administration and stakeholder support.
As part of the transition, the refurbished Old PLB Block has been upgraded into a centralised digital operations hub. From this facility, the IT team provides dedicated, real-time assistance to all ten Regional Football Associations, as well as clubs and administrators across Ghana’s various leagues.
GFA officials say the initiative forms part of a broader institutional reform agenda focused on modernisation, operational efficiency and improved stakeholder satisfaction.
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The policy direction mirrors the national 24-Hour Economy programme introduced by the government and signed into law in February 2026 by John Dramani Mahama. The legislation aims to transform Ghana’s economy by encouraging businesses and public institutions to operate continuously through shift systems to boost productivity, job creation and economic growth.
By adopting the model early, the GFA says it hopes to set the pace for other sports bodies and organisations seeking to modernise service delivery while supporting national development goals.
Source: classfmonline.com
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